Swipen, a visionary payment service company, was founded by two friends, Fraser Mitchell and Lorne McConnachie, in Edinburgh. Having spent many years working with some of the world’s leading payment service providers, they wanted to build a company that could offer a more honest, innovative and personal service.

Swipen began with this dedicated team of two, offering fully tailored solutions to its merchants, including integrated payments, next day funds, pay by phone and e-commerce.

To give Swipen a strong and professional brand image, Graphic Designer, Sara Holloway, designed Swipen’s logo and brand identity. Adam Holt also joined the team as a Commercial Operations Manager.

As the Covid pandemic began affecting the country, it soon became apparent that being a small company was key to Swipen’s success. We began partnering with other industry professionals to proactively improve and develop our software, and create an e-commerce system that is so adaptable and advanced that we could move faster than the big industry leaders.

Swipen started to quickly and efficiently assist hundreds of customers survive lockdowns and restrictions with adapted payment solutions.

Will Hammond also joined the team as Corporate Sales Director.

Swipen, along with its partner, Adactus, launched Pizza Hut’s new ordernow.pizza site, allowing customers to order and pay for their meals at their table using their mobile phone.

Sara Holloway began working with Swipen permanently to manage their growing graphic design needs and re-design the website, as well as head up a marketing campaign for 2020/2021 and manage social media accounts and content.

Swipen added the ‘Tip Per Tap’ Contactless Tipping System to their services.

Swipen, along with its technology Partner, Cardstream, began offering Apple Pay for e-commerce, and Apple Pay online was added to Pizza Hut’s Order at Table system.

Swipen chose to become one of the few payment service providers (PSPs) to successfully register with the Financial Conduct Authority (FCA).

Swipen, along with partner, Menu Connect, began offering customisable URL-based Order and Pay at Table systems to the hospitality sector.

Swipen started providing Apple Pay online to all customers, including GOALS, the largest operator of dedicated 5-a-side football clubs in the UK.

Two new Business Development Managers joined the team.

Swipen became a multi-award winning company, winning both Payments Start Up of the Year and Marketing Campaign of the Year in London at the Payments Awards. Swipen was also announced as a finalist for Best Industry Newcomer at the Card & Payments Awards, taking place in May 2022.

Swipen has grown to have over 3,000 happy customers.

Swipen’s logo has often been admired and praised by our customers, partners, and competitors, and we know that our strong brand deserves protection. In February 2022, we received our registration certificate from the Intellectual Property Office confirming that our logo is trademarked across the UK.

The team attended the Card & Payments Awards in London, winning a Highly Commended trophy for the Best Industry Newcomer. We then discovered the news that our illustrious MD, Fraser Mitchell, has been awarded SME News’ ePayments Managing Director of the Year!

Swipen is looking to expand the sales team further and is opening a second location in Glasgow. We’re also working on a new project to revolutionise the payments industry – watch this space!