0131 202 4107 info@swipen.co.uk

Sector Focus

Whether you’re a small business, a large corporate or in the hospitality sector, we’ve got you covered.

small businesses

We’re here to make your life easier because you are the beating heart of the economy.

You are already under enough pressure and the last thing you need is payment companies making life harder and more complicated.

What’s important to you?

Trust – you want to know that you can rely on your supplier and your account manager.

Value – you want to know that you are getting the best deal possible

Get your money quickly – you want your money as fast as possible and not sitting in a bank for days

Support – you want to know that if something goes wrong you have someone to call and that things will get resolved quickly

Jargon Busting – you don’t want or need to know how everything works – you expect your supplier to handle details, freeing you to run your business.

Swipen has you covered on all of this and more.

Hospitality

The pressure in your sector has never been higher; competition is fierce, margins are tight and these days everyone’s a critic. Even when you’ve delivered the perfect guest experience, the payment process right at the end can too often be the one thing that lets you down. We’re here to make sure that doesn’t happen.

 What’s important to you?

Trust -you want to know that you can rely on and believe in your supplier.

Value – you want to know that you are getting the best deal possible

Transparency – We’ll show you our costs and you can see our markup

Diversity – your customer base is broad and includes tourists and businesses. You need to know you have a great deal on international, corporate, and premium payment cards.

Innovation:

    • Are your card terminals linked to your EPOS system? It makes things much faster, removes errors and end-of-day reporting much easier.
    • Can your waiting staff manage and close their tables and print out bills on the card terminal? 

Get your money quickly – you want your money as fast as possible and not sitting in a bank for days

Support – you want to know that if something goes wrong you have someone to call and that things will get resolved quickly

Jargon Busting – you don’t want or need to know how everything works – you expect your supplier to handle details, freeing you to run your business.

Alternative business financing solutions underwritten on strength of card takings.

Swipen has you covered on all of this and more.

Corporate

Every business is different, but what’s common across all is the focus on profit. ‘Every penny counts’ is as true today as it was 100 years ago.

From considerable first hand experience over many years we know only too well that the average corporate business is focused on a wide range of activities. Whether that be:. 

  • developing new products and services
  • winning new business or retaining existing major customers 
  • investing in new infrastructure
  • upskilling existing and recruiting new staff

All of these activities are important. Commonly found at the top end of the priority scale are cost reduction and operational efficiency initiatives. Removing unnecessary cost and improving efficiency are sure fire ways to protect or increase profit.  This is where Swipen comes in.

What’s important to you?

Trust – you need to know that your supplier is experienced, knowledgeable and capable of supporting your requirements today and into the future. What you need is a payments partner, not just a supplier.

Detail – you won’t just accept someone’s word, you need deep analysis of the numbers to provide the proof.

Value – you want to know that you are getting the best value possible on a holistic and life of contract basis.

Transparency – open book pricing is best for you as it cements the trust. You can see exactly what our costs and margins are – this is the essence of partnership.

Bespoke Pricing- You will likely have a ‘unique to you’ card acceptance profile where a generic set of payment rates based purely on your total turnover will simply make no sense. You need rates tailored for you by a partner who understands your business implicitly.

Reporting & Reconciliation – you have multiple outlets/stores/divisions and you need joined up and centralised reporting. This can maximise efficiency, ease the workload in end-of-day processes and ensure speed and consistency of funds settlement to your bank.

Innovation – Swipen is continually innovating directly and through partnership to offer our customer base additional value. Such as dynamic currency conversion, tax free shopping, integrated payment, loyalty, and promotion.

Support – you expect dedicated and proactive account management.

Swipen has you covered on all of this and more.

Integrated Payments - connecting your till to your terminal

Integrated payments - connecting your EPOS till to your card terminal - enables your business to process payments faster and increase your profits.

There are many benefits to an integrated solution for almost all business types, most importantly, the removal of human error, giving you accurate reporting from all tills and terminals.

At Swipen, we offer Integrated Payments free of charge and you can use our Pay at Table or Pay at Counter software, or both if it suits your business:

Pay at Table

A software design with restaurants in mind:

Split the bill at the table

Automatic table closing

Integrated gratuity & reporting

Turn tables faster

More efficient payment

Pay at Counter

Suitable for most businesses, offering:

Faster payments

Shorter queues

Better conversion

Greater profits

COVID secure

Discover which terminal type is best for your business

Portable

Restaurants

Pubs

Cafes

Countertop

Bars

Clubs

Takeaways

Retail & Shops

Take your payments to the next level

E-Commerce Payment Solutions

With the arrival of Covid-19 into all our lives, online only payments are looking to have a bright future that’s here to stay.

At Swipen, we want to bust the myth that taking payments online is complicated, and help you
adapt to this changing world.

We offer two types of E-Commerce payment solution either directly integrated with your website or a hosted payment page.

Directly Integrated

Integrated into your own website

Completely customisable

Branded to your business

Customers stay on your website

150 currencies supported

Shopping carts

No long-term contract

Alternative payment methods, including: Alipay, Apple Pay, Google Pay, WeChatPay

Hosted Payment Page

Easy to set up

Take payments in minutes

Swipen branded

Data processed by Swipen

150 currencies supported

Shopping carts

No long-term contract

Alternative payment methods, including: Alipay, Apple Pay, Google Pay, WeChatPay

Take your payments to the next level

Virtual Terminal - Taking Payments over the Phone

Many businesses find it useful to take payments over the phone, whether you’re a travel agent
needing to take deposits, a mobile tradesperson, travelling salesperson, you have a call centre, or you don’t have a website to take payments online.

Swipen’s Virtual Terminal allows you to take card payments over the phone quickly and securely.

Our solution is a web portal that can be used on a desktop, tablet or mobile device.

Virtual Terminal Key Features

More secure than a card terminal - Completing the payment over the phone with full customer details reduces the risk of chargebacks or fraud.

Pay By Link - Send a payment link to complete the purchase or pay a balance. This is also a useful feature for customers who prefer to not give their details over the phone.

Capture Customer Details - The Virtual Terminal allows you to capture all the customer details you will need for your CRM or Booking Systems reducing the need for double inputting.

Control Permissions - Restrict user access to only certain functionality so you can control what your staff can process and see.

Take Payments anywhere - The Virtual Terminal is compatible to all devices and allows you to take payments from anywhere - office, home or on the move in a safe and secure way.

Ideal for call centres, travel agents, travelling salespeople, mobile tradespeople, restaurants for pre-bookings and parties, hotels for rooms and events, or any business that doesn’t have a website that customers can pay through.

Take your payments to the next level

Web & App Solutions - Order and Pay-at-Table Platform

With COVID regulations in force across the country, restaurants and pubs are adjusting the way they work to reduce the spread of this virus.

Swipen are also adapting to these changing times, and working with our expert partners, we can now offer order and pay-at-table platforms, allowing you to benefit from cashless and cardless payment options.

Our solutions can be either Web or App based and we provide the choice between
a ‘Simple Solution’ and a ‘Bespoke Solution’, depending on the size of your business

Bespoke Solution

The best option for individual pubs and restaurants, small chains, or if location offers a different menu:

Use your own branding

At table QR code or WiFi login

Bespoke rates and fees

Links to your EPOS till *

*Depending on the EPOS company

Simple Solution

Ideal for larger chains where every location requires exactly the same functionality and offers the same menu:

Custom built to fit your business

Customers can access the way you want

Links to both your till and kitchen

No training required

Working with Pizza Hut

Swipen have helped create a bespoke value-for money solution for Pizza Hut, and we could do the same for you.

Get in contact to find out more.

Take your payments to the next level

Tip Per Tap -Contactless Tipping System

With the dawn of cashless and touchless checkouts along with app ordering systems and pay online methods, many restaurants, bars, cafés and hotels are finding that their waiting staff are no longer able to receive cash or card tips.

Swipen has the perfect solution: the new ‘Tip Per Tap’ Contactless Tipping System

Directly Integrated

A dedicated terminal is placed in a prominent location in your restaurant.

The terminal is set to ‘donation’ and the debit amount is set at a specific figure. e.g. £2

Your happy customers simply tap their card, phone or watch against the terminal to leave a £2 tip.

They can tap multiple times to leave a larger amount

Works automatically without the need for a member of staff to supervise.

End-of-day report is separate, making it quicker and easier to share the total tips received between staff members.

How about a little Tip Per Tap

Read our blog all about our new Tip Per Tap Contactless Tipping System.

Get in contact to find out more.

Take your payments to the next level