0131 202 4107 info@swipen.co.uk

Financial Wellness Month January 2022

by | Jan 20, 2022

Since COVID burst into our lives two years ago, we have all continued to face one of the toughest financial challenges in the past few decades. Many businesses have struggled to survive through lockdowns, shutdowns, loss of customers, and the increase of online only purchasing. Sadly, it appears the pandemic is not quite done with us yet, and so this year’s Financial Wellness Month is more important than ever.

Swipen continues to support all business sectors and sizes in adapting. We wouldn’t want the fall of any business to be because they were let down by their payments set up.

With our e-commerce services, you can take payments online, including setting up an online shop for customers to order from the comfort of their own home. 

If your business is currently cash only, we can set you up with card terminals directly integrated, so you can take card and contactless payments. 

Are you a travelling salesperson, a mobile tradesperson, or need to take bookings or orders remotely? You can take payments securely over the phone using any smart device with our Virtual Terminal. 

If you manage a restaurant or pub, you can offer a takeaway and Click and Collect services. You can let your customers order and pay with their mobile phone from their table with fully customisable online order platforms. We even offer self-order Kiosks, and Tip Per Tap, a Contactless Tipping and Donation System.

The pandemic may not be over just yet, but in celebration of Financial Wellness Month this January, we can help you adjust and improve how you take payments. We can save you money and help keep you and your customers safer as we enter 2022. 

We knew there was a better way and so we created Swipen.

Recent Articles

Best Industry Newcomer & MD of the Year!

Best Industry Newcomer & MD of the Year!

We attended the Card & Payments Awards as a Category Finalist for the Best Payments Industry Newcomer award. We were delighted to be awarded a Highly Commended trophy as the industry newcomer to watch! We received more good news. Our illustrious leader, Fraser Mitchell, has been awarded the SME News ePayments Managing Director of the Year for 2022! “As an MD, I want to run a business I can be proud of. I don’t ever want Swipen to be successful at the expense of our customers or staff. The biggest compliment we receive from clients and partners is that we do what no one else does.”

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We’re now officially trademarked!

We’re now officially trademarked!

Over the last few months, we have been working on registering our Swipen logo with the Intellectual Property Office (IPO). We have always been very proud of...

PCI – Compliance and Associated Charges

PCI – Compliance and Associated Charges

Welcome to part two of Swipen’s ‘Payments Parlance’ blog series. Today we talk about PCI and its associated charges. PCI stands for Payment Card Industry. PCI DSS is a set of security standards designed to improve security throughout the transaction process. Swipen is able to assist you with compliance and offer advice. The good news is that Swipen DOES NOT charge anything for PCI advice, assistance or for non-compliance, saving you money every month.

Integrated Payments - connecting your till to your terminal

Integrated payments - connecting your EPOS till to your card terminal - enables your business to process payments faster and increase your profits.

There are many benefits to an integrated solution for almost all business types, most importantly, the removal of human error, giving you accurate reporting from all tills and terminals.

At Swipen, we offer Integrated Payments free of charge and you can use our Pay at Table or Pay at Counter software, or both if it suits your business:

Pay at Table

A software design with restaurants in mind:

Split the bill at the table

Automatic table closing

Integrated gratuity & reporting

Turn tables faster

More efficient payment

Pay at Counter

Suitable for most businesses, offering:

Faster payments

Shorter queues

Better conversion

Greater profits

COVID secure

Discover which terminal type is best for your business

Portable

Restaurants

Pubs

Cafes

Countertop

Bars

Clubs

Takeaways

Retail & Shops

Take your payments to the next level

E-Commerce Payment Solutions

With the arrival of Covid-19 into all our lives, online only payments are looking to have a bright future that’s here to stay.

At Swipen, we want to bust the myth that taking payments online is complicated, and help you
adapt to this changing world.

We offer two types of E-Commerce payment solution either directly integrated with your website or a hosted payment page.

Directly Integrated

Integrated into your own website

Completely customisable

Branded to your business

Customers stay on your website

150 currencies supported

Shopping carts

No long-term contract

Alternative payment methods, including: Alipay, Apple Pay, Google Pay, WeChatPay

Hosted Payment Page

Easy to set up

Take payments in minutes

Swipen branded

Data processed by Swipen

150 currencies supported

Shopping carts

No long-term contract

Alternative payment methods, including: Alipay, Apple Pay, Google Pay, WeChatPay

Take your payments to the next level

Virtual Terminal - Taking Payments over the Phone

Many businesses find it useful to take payments over the phone, whether you’re a travel agent
needing to take deposits, a mobile tradesperson, travelling salesperson, you have a call centre, or you don’t have a website to take payments online.

Swipen’s Virtual Terminal allows you to take card payments over the phone quickly and securely.

Our solution is a web portal that can be used on a desktop, tablet or mobile device.

Virtual Terminal Key Features

More secure than a card terminal - Completing the payment over the phone with full customer details reduces the risk of chargebacks or fraud.

Pay By Link - Send a payment link to complete the purchase or pay a balance. This is also a useful feature for customers who prefer to not give their details over the phone.

Capture Customer Details - The Virtual Terminal allows you to capture all the customer details you will need for your CRM or Booking Systems reducing the need for double inputting.

Control Permissions - Restrict user access to only certain functionality so you can control what your staff can process and see.

Take Payments anywhere - The Virtual Terminal is compatible to all devices and allows you to take payments from anywhere - office, home or on the move in a safe and secure way.

Ideal for call centres, travel agents, travelling salespeople, mobile tradespeople, restaurants for pre-bookings and parties, hotels for rooms and events, or any business that doesn’t have a website that customers can pay through.

Take your payments to the next level

Web & App Solutions - Order and Pay-at-Table Platform

With COVID regulations in force across the country, restaurants and pubs are adjusting the way they work to reduce the spread of this virus.

Swipen are also adapting to these changing times, and working with our expert partners, we can now offer order and pay-at-table platforms, allowing you to benefit from cashless and cardless payment options.

Our solutions can be either Web or App based and we provide the choice between
a ‘Simple Solution’ and a ‘Bespoke Solution’, depending on the size of your business

Bespoke Solution

The best option for individual pubs and restaurants, small chains, or if location offers a different menu:

Use your own branding

At table QR code or WiFi login

Bespoke rates and fees

Links to your EPOS till *

*Depending on the EPOS company

Simple Solution

Ideal for larger chains where every location requires exactly the same functionality and offers the same menu:

Custom built to fit your business

Customers can access the way you want

Links to both your till and kitchen

No training required

Working with Pizza Hut

Swipen have helped create a bespoke value-for money solution for Pizza Hut, and we could do the same for you.

Get in contact to find out more.

Take your payments to the next level

Tip Per Tap -Contactless Tipping System

With the dawn of cashless and touchless checkouts along with app ordering systems and pay online methods, many restaurants, bars, cafés and hotels are finding that their waiting staff are no longer able to receive cash or card tips.

Swipen has the perfect solution: the new ‘Tip Per Tap’ Contactless Tipping System

Directly Integrated

A dedicated terminal is placed in a prominent location in your restaurant.

The terminal is set to ‘donation’ and the debit amount is set at a specific figure. e.g. £2

Your happy customers simply tap their card, phone or watch against the terminal to leave a £2 tip.

They can tap multiple times to leave a larger amount

Works automatically without the need for a member of staff to supervise.

End-of-day report is separate, making it quicker and easier to share the total tips received between staff members.

How about a little Tip Per Tap

Read our blog all about our new Tip Per Tap Contactless Tipping System.

Get in contact to find out more.

Take your payments to the next level