Digital Wallet Transactions

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1.0 Gateway Integration →

1.1 Introduction

1.2 Terminology

1.3 Integration Methods

1.4 Integration Libraries

1.5 Security and Compliance

1.6 Prerequisites

1.7 Integration Details

1.8 Authentication

1.9 Supported Actions

2.0 New Transactions →

2.1 Request Fields

2.2 Response Fields

3.0 Management Requests →

3.1 Request Fields

3.2 Response Fields

4.0 AVS/CV2 Checking →

4.1 Background

4.2 Benefits and Limitations

4.3 Request Fields

4.4 Response Fields

5.0 3-D Secure Authentication →

5.1 Background

5.2 Benefits and Limitations

5.3 Hosted Implementation

5.4 Direct Implementation

5.5 Request Fields

5.6 Response Fields

5.7 Advanced Features

11 Receipts and Notifications →

11.1 Background

11.2 Customer Email Receipts

11.3 Request Fields

11.4 Response Fields

17 Advanced Data →

17.1 Customer Request Fields

17.2 Merchant Request Fields

17.3 Supplier Request Fields

17.4 Delivery Request Fields

17.5 Receiver Request Fields

17.6 Shipping Request Fields

17.7 Device Information Fields

 

19 Gateway Wallet → 

19.1 Background

19.2 Benefits and Limitation

19.3 Hosted

19.4 Direct Implentation

19.5 Request Fields

19.6 Response Fields

 

26 Digital Wallet Transactions →

26.1 Background

26.2 Benefits and Limitations

26.3 Configuration

26.4 Hosted Implementation

26.5 Direct Implementation

26.6 Request Fields

26.7 Response Fields

26.8 Digital Wallet Tokens

Appendix

A-1 Response Codes

A-1.1 Authorisation Response Codes

A-1.2 Gateway Response Codes

A-2 AVS / CV2 Check Response Codes

A-3 Secure Authentication Data

A-4 3-D Secure Enrolment/Authentication Only

A-9 Duplicate Transaction Checking

A-10 Capture Delay

A-11 Card Identification

A-12 Integration Testing

12.1 Test Amounts

12.2 Test Cards

12.3 3-D Secure Testing

 

A-13 Sample Signature Calculation

A-14 Transaction Life cycle

A-14.1 Authorise, Capture and Settlement

A-14.2 Transaction States

A-15 Transaction types

A-15.1 E-commerce (ECOM)

A-15.2 Mail Order/Telephone Order (MOTO)

A-15.3 Continuous Authority (CA)

 

A-16 Payment Tokenisation

A-16.1 PREAUTH, SALE, REFUND, VERIFY requests

A-16.2 REFUND_SALE requests

A-16.3 CANCEL or CAPTURE requests

A-16.4 QUERY requests

A-16.5 SALE or REFUND Referred Authorisation requests

 

A-18 PSD2 SCA Compliance

A-18.1 Obtaining Strong Customer Authentication

A-18.2 SCA Soft-Declines

A-18.3 Exemptions to Strong Customer Authentication

A-18.4 SCA Using 3-D Secure

 

A-19 Hosted Payment Page Options

A-20 Integration Libraries

A-20.1 Gateway Integration Library

A-20.2 Hosted Payment Page Library

A-20.3 Hosted Payment Fields Library

 

A-21 Example HTTP Requests

A-21.1 Hosted Integration

A-21.2 Direct Integration

A-21.3 Batch Integration

 

A-22 Example Integration Code

A-22.1 Hosted Integration

A-22.2 Direct Integration

A-22.3 Batch Integration

 

A-23 Example Library Code

A-23.1 Gateway Integration Library

A-23.2 Hosted Payment Page Library

A-23.3 Hosted Payment Fields Library

26.0 Digital Wallet Transactions

26.1 Background

The Gateway supports payments made using the following Digital Wallets, Apple Pay, Android Pay and Google Pay™. These wallets can be used to enhance mobile purchasing experiences for customers with supported devices and produce a payment token which can be passed to the Gateway instead of the Cardholder’s actual card details.

You can use these wallets with any Merchant Account that has been configured to accept them. 

For more information on how to accept payment tokens, please contact customer support.

Digital Wallets are currently supported by the Direct Integration only. They are not supported by the Hosted or Batch Integration. 

Digital wallet support is not available with all Acquirers and must be enabled on your Merchant Account before they can be used. Please contact support to find out whether your Acquirer supports the and which can be enabled on your Merchant Account.

26.2 Benefits and Limitations

26.2.1 Benefits 

  • The payment details are stored externally to the Gateway and can be used with any Merchant that supports the appropriate payment tokens. 
  • Customers can select from previously stored payment details, making the checkout process more streamlined, resulting in fewer abandoned carts and thus increasing sales. 
  • Compatible with existing card base fraud solutions such as Address Verification Service (AVS), 3-D Secure and third-party fraud providers. 
  • There are no extra costs to add these payment methods to your Gateway account. 
  • The transactions are controlled within the Merchant Management System (MMS) in the same manner as normal card transactions. 

 

26.2.2 Limitations 

  • Your Customer will need a digital wallet enabled device with some stored card details in order to make full use of this payment method. 
  • The device needs to be integrated with the gateway using third-party provided software. 
  • Repeat transactions using the retrieved payment details are supported.

26.3 Configuration

The Merchant Account being used for the payments must be configured with your Digital Wallet credentials so that the Gateway can decrypt the payment token.

 

26.3.1 Apple Pay configuration

Apple Pay requires the Gateway to generate public/private key pair and then the public key must be shared with your Android Pay enabled application in the guise of an Apple Pay payment process certificate

To configure an Apple Pay payment processing certificate you must have enrolled in the Apple Developer Program and created a unique Apple Pay merchant identifier

The payment processing certificate is associated with your merchant identifier and used to encrypt payment information. The certificate expires every 25 months. If the certificate is revoked, you can recreate it. 

You would normally use the Merchant Management System (MMS) to configure your payment processing certificate by following the steps outlined below: 

  1. Open the Apple Developer Certificates, Identifiers & Profiles webpage and select ‘Identifiers’ from the sidebar. 
  2. Under ‘Identifiers’, select ‘Merchant IDs’ using the filter in the top-right. 
  3. On the right, select your merchant identifier. 
  4. Under ‘Apple Pay Payment Processing Certificate’, click ‘Create Certificate’. 
  5. Download our certificate signing request (CSR) from the MMS and save to a file. 
  6. Click ‘Choose File’ and select the CSR you just downloaded. 
  7. Click ‘Continue’. 
  8. Click ‘Download’ to download the payment processing certificate and save to a file. 
  9. Upload the payment processing certificate to the MMS. 

26.3 Configuration

The Merchant Account being used for the payments must be configured with your Digital Wallet credentials so that the Gateway can decrypt the payment token.

 

26.3.1 Apple Pay configuration

Apple Pay requires the Gateway to generate public/private key pair and then the public key must be shared with your Android Pay enabled application in the guise of an Apple Pay payment process certificate

To configure an Apple Pay payment processing certificate you must have enrolled in the Apple Developer Program and created a unique Apple Pay merchant identifier

The payment processing certificate is associated with your merchant identifier and used to encrypt payment information. The certificate expires every 25 months. If the certificate is revoked, you can recreate it. 

You would normally use the Merchant Management System (MMS) to configure your payment processing certificate by following the steps outlined below: 

  1. Open the Apple Developer Certificates, Identifiers & Profiles webpage and select ‘Identifiers’ from the sidebar. 
  2. Under ‘Identifiers’, select ‘Merchant IDs’ using the filter in the top-right. 
  3. On the right, select your merchant identifier. 
  4. Under ‘Apple Pay Payment Processing Certificate’, click ‘Create Certificate’. 
  5. Download our certificate signing request (CSR) from the MMS and save to a file. 
  6. Click ‘Choose File’ and select the CSR you just downloaded. 
  7. Click ‘Continue’. 
  8. Click ‘Download’ to download the payment processing certificate and save to a file. 
  9. Upload the payment processing certificate to the MMS. 

26.3.2 Android Pay configuration

Android Pay is currently a deprecated payment method and as such you will need to contact our customer support for information on how to configure this payment method. 

26.3.3 Google Pay configuration

Google Pay requires no specific configuration however you must use our Gateway identifier of ‘crst’ and the correct Merchant Account identifier when configuring your Google Pay enabled application.

26.4 Hosted Implementation

Transactions using these Digital Wallet payment methods are currently not supported by the Hosted Integration.

26.5 Direct Implementation

Digital Wallet payments require the secure payment token generated by the wallet enabled application to be sent to the Gateway in the paymentToken field. The type of token must be specified by also sending the paymentMethod field with a value of ‘applepay’, androidpay’ or ‘googlepay’.

26.6 Request Fields

These fields should be sent instead of the standard card details together with the fields in section 2.1. 

Field Name
paymentMethod
Mandatory?
Yes
Description
The type of payment token sent. Value must be one of:

applepay – to indicate an Apple Pay token

androidpay – to indicate an Android Pay token

googlepay – to indicate a Google Pay token

Field Name
paymentToken
Mandatory?
Yes
Description
Must contain the secure payment token produced by the wallet enabled application.

26.7 Response Fields

There are no additional response fields.

26.8 Digital Wallet Tokens

Digital Wallet payments operate the same as normal card payments, the main difference is that the card details are passed from the wallet application within an encrypted payment token. Once the Gateway has extracted the card details then it can use it with 3-D Secure and Fraud checking services as normal.

 

26.8.1 FPAN/DPAN tokens

Apple Pay, Android Pay and Google Pay (Mobile) payment tokens contain an EMV tokenised card number also known as a device-specific number (DPAN) rather than the Cardholder’s actual card number (FPAN). With these tokens the expiry date is the date the DPAN expires rather than the value printed on the Cardholder’s card. The card mask returned by the Gateway will be the masked DPAN, the Gateway is not able to return the last 4 digits of the FPAN. The card issuing details return should the same as those of the original FPAN.

Google Pay (Web) payment tokens contain the Cardholder’s original card number (FPAN) and expiry date. This means that the card mask and expiry date will be those of the original card. 

26.8.2 AVS/CV2 Checking

Digital wallet payment tokens do not contain any address or CVV details. The Cardholder’s billing address can be passed in the transaction along with the payment token so that address checking can be performed.

The Gateway and Acquirer will not perform CVV checks with these payment tokens effectively disabling CVV checks for the transaction disregarding your preferences.

26.8.3 3-D Secure Authentication 

DPAN based tokens will usually contain 3-D Secure data and so the Gateway will send this data to the Acquirer to gain the benefits of an authenticated transaction without the need to challenge the Cardholder. This makes using the digital wallet a much simpler and frictionless method of payment. 

FPAN based tokens can be passed to the Gateway’s 3-D Secure processing and undergo the normal authentication journey as a manually entered card number.

26.8.4 Risk Checking

Both FPAN and DPAN based tokens can be used with risk checking via Kount in the same manner as a normal card transaction. 

26.8.5 Transaction Lifecycle and Recurring Transactions 

Both FPAN and DPAN based tokens will follow the standard transaction lifecycle and can be cancelled, captured, refunded or used as the basis of subsequent transactions in the same manner as a normal card transaction.

Integrated Payments - connecting your till to your terminal

Integrated payments - connecting your EPOS till to your card terminal - enables your business to process payments faster and increase your profits.

There are many benefits to an integrated solution for almost all business types, most importantly, the removal of human error, giving you accurate reporting from all tills and terminals.

At Swipen, we offer Integrated Payments free of charge and you can use our Pay at Table or Pay at Counter software, or both if it suits your business:

Pay at Table

A software design with restaurants in mind:

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Pay at Counter

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Discover which terminal type is best for your business

Portable

Restaurants

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Take your payments to the next level

E-Commerce Payment Solutions

With the arrival of Covid-19 into all our lives, online only payments are looking to have a bright future that’s here to stay.

At Swipen, we want to bust the myth that taking payments online is complicated, and help you
adapt to this changing world.

We offer two types of E-Commerce payment solution either directly integrated with your website or a hosted payment page.

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Integrated into your own website

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Alternative payment methods, including: Alipay, Apple Pay, Google Pay, WeChatPay

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Easy to set up

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Data processed by Swipen

150 currencies supported

Shopping carts

No long-term contract

Alternative payment methods, including: Alipay, Apple Pay, Google Pay, WeChatPay

Take your payments to the next level

Virtual Terminal - Taking Payments over the Phone

Many businesses find it useful to take payments over the phone, whether you’re a travel agent
needing to take deposits, a mobile tradesperson, travelling salesperson, you have a call centre, or you don’t have a website to take payments online.

Swipen’s Virtual Terminal allows you to take card payments over the phone quickly and securely.

Our solution is a web portal that can be used on a desktop, tablet or mobile device.

Virtual Terminal Key Features

More secure than a card terminal - Completing the payment over the phone with full customer details reduces the risk of chargebacks or fraud.

Pay By Link - Send a payment link to complete the purchase or pay a balance. This is also a useful feature for customers who prefer to not give their details over the phone.

Capture Customer Details - The Virtual Terminal allows you to capture all the customer details you will need for your CRM or Booking Systems reducing the need for double inputting.

Control Permissions - Restrict user access to only certain functionality so you can control what your staff can process and see.

Take Payments anywhere - The Virtual Terminal is compatible to all devices and allows you to take payments from anywhere - office, home or on the move in a safe and secure way.

Ideal for call centres, travel agents, travelling salespeople, mobile tradespeople, restaurants for pre-bookings and parties, hotels for rooms and events, or any business that doesn’t have a website that customers can pay through.

Take your payments to the next level

Web & App Solutions - Order and Pay-at-Table Platform

With COVID regulations in force across the country, restaurants and pubs are adjusting the way they work to reduce the spread of this virus.

Swipen are also adapting to these changing times, and working with our expert partners, we can now offer order and pay-at-table platforms, allowing you to benefit from cashless and cardless payment options.

Our solutions can be either Web or App based and we provide the choice between
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The best option for individual pubs and restaurants, small chains, or if location offers a different menu:

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Bespoke rates and fees

Links to your EPOS till *

*Depending on the EPOS company

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Ideal for larger chains where every location requires exactly the same functionality and offers the same menu:

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Working with Pizza Hut

Swipen have helped create a bespoke value-for money solution for Pizza Hut, and we could do the same for you.

Get in contact to find out more.

Take your payments to the next level

Tip Per Tap -Contactless Tipping System

With the dawn of cashless and touchless checkouts along with app ordering systems and pay online methods, many restaurants, bars, cafés and hotels are finding that their waiting staff are no longer able to receive cash or card tips.

Swipen has the perfect solution: the new ‘Tip Per Tap’ Contactless Tipping System

Directly Integrated

A dedicated terminal is placed in a prominent location in your restaurant.

The terminal is set to ‘donation’ and the debit amount is set at a specific figure. e.g. £2

Your happy customers simply tap their card, phone or watch against the terminal to leave a £2 tip.

They can tap multiple times to leave a larger amount

Works automatically without the need for a member of staff to supervise.

End-of-day report is separate, making it quicker and easier to share the total tips received between staff members.

How about a little Tip Per Tap

Read our blog all about our new Tip Per Tap Contactless Tipping System.

Get in contact to find out more.

Take your payments to the next level