Swipen Case Study
Impactful headline goes here. Make it a key message that comminucates value.
About Scotia Cabins
Scotia Cabins is Scotland’s premier arctic cabin supplier, based in Abernethy. As a family run business launched in 2015, Scotia Cabins offers comfort, longevity, style and fun with its whole range of arctic cabins.
Client
Scotia Cabins
Category
Cabins Supplier
The Challenge
Problem
Scotia Cabins was already using a well-known PSP (payment service provider) to facilitate its payments.
Unfortunately, the team found the service and support offered by this company to be disappointing, and had also noticed a slow but steady increase in their rates over time.
Connecting With
They discovered Swipen and one of our excellent Business Development Managers, Linkon Axon, through a recommendation on LinkedIn.
Due to the nature of the products, sales of their cabins are generally high value, but fairly infrequent. Meaning they have a high ATV (average transaction value) and a relatively low transaction rate. They need to be able to take payments over the phone and on the move.
Time saved.
Fewer tasks
Sucessful payments so far
Scotia Cabins say:
“After discussions with Linkon, it was great to find out that not only could Swipen help us, they were also a Scottish company, which fitted beautifully with our ethos of working with local companies. Since we started using the Virtual Terminal system, we have had a seamless and easy experience, prompt payment and absolutely no issues at all. Linkon is still very much with us, checking in now and again to see how we are getting on, and I know that my team and I can contact him at any time should we need to. We highly recommend that any business looking for a better payments facilitator contact Swipen.”
The Solution
Swipen’s Virtual Terminal solution was perfect. Scotia Cabins can take payments on any device that can connect to the internet, take secure deposits over the phone, generate pay-by-link URLs for balances, and even take payments on delivery at the customer’s address.
Swipen provided this service with no minimum monthly service charge. There are no CNP (card not present) fees and no in-contract price changes. Scotia Cabins can therefore be confident that their rates will not increase covertly.
Scotia Cabins has chosen to work with Swipen because they liked our tailored offer and personalised service, and wanted to work with a local company.
