0131 202 4107 info@swipen.co.uk

Swipen Case Study

Scotia Cabins Old
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Impactful headline goes here. Make it a key message that comminucates value.

About Scotia Cabins

Scotia Cabins is Scotland’s premier arctic cabin supplier, based in Abernethy. As a family run business launched in 2015, Scotia Cabins offers comfort, longevity, style and fun with its whole range of arctic cabins.

Client

Scotia Cabins

Category

Cabins Supplier

The Challenge

Problem

Scotia Cabins was already using a well-known PSP (payment service provider) to facilitate its payments.

Unfortunately, the team found the service and support offered by this company to be disappointing, and had also noticed a slow but steady increase in their rates over time.

Connecting With

They discovered Swipen and one of our excellent Business Development Managers, Linkon Axon, through a recommendation on LinkedIn.

Due to the nature of the products, sales of their cabins are generally high value, but fairly infrequent. Meaning they have a high ATV (average transaction value) and a relatively low transaction rate. They need to be able to take payments over the phone and on the move.

0%

Time saved.

0

Fewer tasks

0

Sucessful payments so far

Scotia Cabins say:

“After discussions with Linkon, it was great to find out that not only could Swipen help us, they were also a Scottish company, which fitted beautifully with our ethos of working with local companies. Since we started using the Virtual Terminal system, we have had a seamless and easy experience, prompt payment and absolutely no issues at all. Linkon is still very much with us, checking in now and again to see how we are getting on, and I know that my team and I can contact him at any time should we need to. We highly recommend that any business looking for a better payments facilitator contact Swipen.”

The Solution

Swipen’s Virtual Terminal solution was perfect. Scotia Cabins can take payments on any device that can connect to the internet, take secure deposits over the phone, generate pay-by-link URLs for balances, and even take payments on delivery at the customer’s address.

Swipen provided this service with no minimum monthly service charge. There are no CNP (card not present) fees and no in-contract price changes. Scotia Cabins can therefore be confident that their rates will not increase covertly.

Scotia Cabins has chosen to work with Swipen because they liked our tailored offer and personalised service, and wanted to work with a local company.

Integrated Payments - connecting your till to your terminal

Integrated payments - connecting your EPOS till to your card terminal - enables your business to process payments faster and increase your profits.

There are many benefits to an integrated solution for almost all business types, most importantly, the removal of human error, giving you accurate reporting from all tills and terminals.

At Swipen, we offer Integrated Payments free of charge and you can use our Pay at Table or Pay at Counter software, or both if it suits your business:

Pay at Table

A software design with restaurants in mind:

Split the bill at the table

Automatic table closing

Integrated gratuity & reporting

Turn tables faster

More efficient payment

Pay at Counter

Suitable for most businesses, offering:

Faster payments

Shorter queues

Better conversion

Greater profits

COVID secure

Discover which terminal type is best for your business

Portable

Restaurants

Pubs

Cafes

Countertop

Bars

Clubs

Takeaways

Retail & Shops

Take your payments to the next level

E-Commerce Payment Solutions

With the arrival of Covid-19 into all our lives, online only payments are looking to have a bright future that’s here to stay.

At Swipen, we want to bust the myth that taking payments online is complicated, and help you
adapt to this changing world.

We offer two types of E-Commerce payment solution either directly integrated with your website or a hosted payment page.

Directly Integrated

Integrated into your own website

Completely customisable

Branded to your business

Customers stay on your website

150 currencies supported

Shopping carts

No long-term contract

Alternative payment methods, including: Alipay, Apple Pay, Google Pay, WeChatPay

Hosted Payment Page

Easy to set up

Take payments in minutes

Swipen branded

Data processed by Swipen

150 currencies supported

Shopping carts

No long-term contract

Alternative payment methods, including: Alipay, Apple Pay, Google Pay, WeChatPay

Take your payments to the next level

Virtual Terminal - Taking Payments over the Phone

Many businesses find it useful to take payments over the phone, whether you’re a travel agent
needing to take deposits, a mobile tradesperson, travelling salesperson, you have a call centre, or you don’t have a website to take payments online.

Swipen’s Virtual Terminal allows you to take card payments over the phone quickly and securely.

Our solution is a web portal that can be used on a desktop, tablet or mobile device.

Virtual Terminal Key Features

More secure than a card terminal - Completing the payment over the phone with full customer details reduces the risk of chargebacks or fraud.

Pay By Link - Send a payment link to complete the purchase or pay a balance. This is also a useful feature for customers who prefer to not give their details over the phone.

Capture Customer Details - The Virtual Terminal allows you to capture all the customer details you will need for your CRM or Booking Systems reducing the need for double inputting.

Control Permissions - Restrict user access to only certain functionality so you can control what your staff can process and see.

Take Payments anywhere - The Virtual Terminal is compatible to all devices and allows you to take payments from anywhere - office, home or on the move in a safe and secure way.

Ideal for call centres, travel agents, travelling salespeople, mobile tradespeople, restaurants for pre-bookings and parties, hotels for rooms and events, or any business that doesn’t have a website that customers can pay through.

Take your payments to the next level

Web & App Solutions - Order and Pay-at-Table Platform

With COVID regulations in force across the country, restaurants and pubs are adjusting the way they work to reduce the spread of this virus.

Swipen are also adapting to these changing times, and working with our expert partners, we can now offer order and pay-at-table platforms, allowing you to benefit from cashless and cardless payment options.

Our solutions can be either Web or App based and we provide the choice between
a ‘Simple Solution’ and a ‘Bespoke Solution’, depending on the size of your business

Bespoke Solution

The best option for individual pubs and restaurants, small chains, or if location offers a different menu:

Use your own branding

At table QR code or WiFi login

Bespoke rates and fees

Links to your EPOS till *

*Depending on the EPOS company

Simple Solution

Ideal for larger chains where every location requires exactly the same functionality and offers the same menu:

Custom built to fit your business

Customers can access the way you want

Links to both your till and kitchen

No training required

Working with Pizza Hut

Swipen have helped create a bespoke value-for money solution for Pizza Hut, and we could do the same for you.

Get in contact to find out more.

Take your payments to the next level

Tip Per Tap -Contactless Tipping System

With the dawn of cashless and touchless checkouts along with app ordering systems and pay online methods, many restaurants, bars, cafés and hotels are finding that their waiting staff are no longer able to receive cash or card tips.

Swipen has the perfect solution: the new ‘Tip Per Tap’ Contactless Tipping System

Directly Integrated

A dedicated terminal is placed in a prominent location in your restaurant.

The terminal is set to ‘donation’ and the debit amount is set at a specific figure. e.g. £2

Your happy customers simply tap their card, phone or watch against the terminal to leave a £2 tip.

They can tap multiple times to leave a larger amount

Works automatically without the need for a member of staff to supervise.

End-of-day report is separate, making it quicker and easier to share the total tips received between staff members.

How about a little Tip Per Tap

Read our blog all about our new Tip Per Tap Contactless Tipping System.

Get in contact to find out more.

Take your payments to the next level